Shipping Policy

Welcome to Govardhan Math Books' e-store! We aim to provide a smooth and efficient shopping experience for our customers. Below is our Shipping Policy, which outlines our shipping procedures, costs, and timelines.

1. Shipping Locations

We currently offer shipping to all major cities and towns across globe.

2. Order Processing Time

Orders placed on the website are processed within 1–2 business days.
If there are any delays in processing or shipping, customers will be notified via email or phone.

3. Shipping Methods and Costs

Standard Shipping:
- Available for all orders.
- Free shipping on orders over ₹650.
- Orders under ₹650 are charged a nominal fee based on the delivery location & Weight.
Express Shipping (where available):
- For faster delivery, an Express Shipping option is available.
- Express delivery charges vary based on the delivery location and order size.

4. Delivery Timeframes

Standard Shipping:
- Typically arrives within 3–7 business days from the date of dispatch, depending on the delivery location.
Express Shipping:
- Typically arrives within 1–3 business days after dispatch.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email, which you can use to track your shipment.
For any issues or inquiries regarding the shipment, please feel free to contact our customer service team at Customer Service Email odishaestore@gmail.com or Phone Number 9114585235.

6. Shipping Restrictions

We currently ship across the Globe.
Please ensure that the shipping address you provide is correct with Pin/Zip Code, as we are unable to modify delivery details after dispatch.

7. Packaging

All books are carefully packaged to ensure they reach you in excellent condition. We use high-quality materials to protect your books during transit.

8. Damaged or Lost Items

If your item is damaged during delivery, please contact our customer support team immediately with a description and, if possible, photos of the damage.
If your order is lost in transit or does not arrive within the expected time frame, please get in touch with us, and we will work with the shipping carrier to resolve the issue.

9. Returns & Exchanges

For more information about our Returns and Exchange Policy, please refer to our dedicated Returns section [insert link here]. We accept returns only for damaged or incorrect items.

10. Contact Us

For any shipping-related queries, please reach out to our customer support team:

Email: contact@govardhanmath.com
Phone: 9114585235 Business Hours: Monday to Saturday, 10:00 AM to 5:00 PM

Thank you for shopping at Govardhan Math Books!